How to Cancel an Order
To cancel your order, please contact our customer care team by emailing olivemithaivatika@gmail.com. Our team will assist you with the cancellation process.
Cancellation & Returns
Please read our cancellation and returns policy carefully to understand the process for cancelling orders and requesting refunds.
Cancellation Before Shipping
If you cancel your order before the items have been shipped, you will receive a full refund.
After Shipping
If the product has already been shipped, the order cannot be cancelled.
Refund Process
Once a cancellation is approved, the refund will be processed in the same payment method used at the time of purchase. Refunds are typically completed within 10 to 15 working days from the date of cancellation.
Fraud Prevention
The company reserves the right to cancel any orders that are suspected to be placed as a result of fraudulent activity.
Contact Us
For any cancellation or refund-related queries, please reach out to us:
Olive Mithai — Customer Support
Email: olivemithaivatika@gmail.com